Information about the Corona Virus

Dear Parents
At Swiss Medi Kids we do our outmost to ensure a save consultation. Therefore, specific guidelines apply in our practices and we thank you in advance to follow the instructions of our staff. Patients with immune suppression or heart-lung-problems (asthma, heartfailure) shall consult a children hospital directly.

There are new testing criteria from the BAG since March, 23 2021. Please note that you can test your child at our clinics if you fulfill the criteria.

In Zurich, Winterthur und Lucerne you can walk-in without prenotice. In Lucerne you can book your appointment online for a Covid-19 test. In Wil you should call us for an appointment before any visit.

Please note that children so far have shown minor course of disease. Please follow the rules of the BAG (frequent hand washing, distancing).

Please note that for all persons older than 12 years masks are mandatory in all our practices.

There will be more positively tested cases. Not all of them will need hospitalization. Our doctors can also instruct home isolation. Further information on home-isolation.

If you are unsure, if your child can attend the school or if you need to consult a doctor, you can use this tool.

Swiss Medi Kids telephone consultation 3
Swiss Medi Kids telephone consultation 2

Digital clinic (Pediatrician Chat)

Our pediatricians are now also available for your questions during a free pilot phase via Hirslanden-App.

Daily from 8 AM to 8 PM. Describe our doctors the symptoms of your child, send a picture or answer the questions of our doctors.

Through this link you get directly to the Hirslanden App.

Video consultations

We now offer you video consultations through one of our pediatricians. The consultation will be carried out through a secure connection.

Please book your appointment here:

Telephone consultations

Please call us on 0417101022 and have the health insurance card of your child ready. We will register your child and a doctor will call you as soon as possible.

The telephone consultation is billed according to TARMED.

If our phone is occupied, you can send us an e-mail with the following data of your child and we will call you back as soon as possible:

Name, Prename, Date of Birth, Current Suffering/Symptoms, Photo of the health insurance card, Phone number to contact you

For new patients

If you have not been in our practice before, please fill out the following form in advance and send us the filled out form to: